Service

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Service

Quality Control .

Every CNC machine tools made from Grand is produced in strict accordance with the ISO standard. During this process, a variety of quality management tests will be carried out. Our QC process is a rigorous system that spans the entire process of design, procurement, manufacturing, assembly, commissioning, inspection, and delivery, aiming to ensure that every machine tool meets the design specifications for accuracy, performance, and reliability. The specific process is as follows:

Incoming Material Quality Control

This is the first step in ensuring the basic quality of the machine tool. The specific inspection process is as follows:

Inspection of Key Components:

  • Machine bed, column, and worktable:

    Use a coordinate measuring machine to inspect key geometric dimensions, flatness, straightness, and hole position accuracy. Check the casting quality (for sand holes and cracks).

  • Spindle:

    Conduct dynamic balancing tests, radial/axial runout tests, and temperature rise simulation tests.

  • Ball screw/guide rails:

    Inspect straightness, pitch error, surface finish, and hardness.

  • CNC system, servo drives, and motors:

    Conduct power-on tests and functional tests, and compare the results with the inspection reports provided by the supplier.

  • Tool magazine and tool changing mechanism:

    Conduct motion tests and positioning accuracy tests.

Manufacturing and Assembly Process Quality Control

  • Manufacturing and Assembly Process Quality Control:

    Inspect the level adjustment of the machine bed. Check the quality of the scraping or bonding process of key mating surfaces (such as guide rail mounting surfaces), using the common dye penetration method to check contact points.

  • Geometric Accuracy Pre-adjustment:

    Before the installation of the spindle, lead screw, etc., preliminarily adjust the perpendicularity and parallelism of large components such as the machine bed, column, and saddle.

  • Core Component Assembly:
    1. Spindle Installation: Re-check the spindle runout and confirm that the cooling circulation system is unobstructed.
    2. Lead Screw/Guide Rail Installation: Use a precision level and dial indicator to adjust their parallelism with the motion datum, and confirm the pre-tensioning force.
    3. Protection and Peripheral System Installation: Check the cleanliness, sealing, and pressure testing of the hydraulic, pneumatic, cooling, and lubrication system pipelines.

Machine Debugging and Performance Testing

This is the most critical and comprehensive stage of the QC process, usually conducted according to international standards.

1. Geometric Accuracy Inspection
  • Linear motion axes:

    Testing the straightness, pitch, yaw, and roll of motion within the effective travel range of the X/Y/Z axes.

  • Perpendicularity and parallelism:

    Such as the perpendicularity of the X-axis to the Y/Z axes, the perpendicularity of Z-axis movement to the worktable, and the perpendicularity of the spindle axis to the worktable.

  • Spindle-related accuracy:

    Radial runout and axial runout of the spindle end, and radial runout of the spindle taper hole.

2. Positioning Accuracy and Repeatability Testing
  • Positioning Accuracy:

    The deviation between the actual position reached by the axis and the commanded target position (i.e., "how accurate it is").

  • Repeatability:

    The consistency of the axis when repeatedly returning to the same target position (i.e., "how stable it is"), which is key to machine tool stability.

  • Backlash (Lost Motion):

    The error caused by screw clearance, etc., when the axis moves in forward and reverse directions.

  • Pitch Error:

    Linear displacement deviation caused by the manufacturing error of the lead screw itself.

  • Yaw and Roll:

    Slight angular deflection of moving parts during travel.

  • Circular Interpolation Accuracy:

    Tests the contour error when two or more axes interpolate a circular path (often tested using a ballbar).

3. CNC Function and Performance Testing
  • Basic Command Testing:

    Whether G-codes (preparatory functions), M-codes (miscellaneous functions), S-codes (spindle speed), and T-codes (tool selection) are executed correctly.

  • Interpolation Functions:

    The smoothness and accuracy of linear interpolation, circular interpolation, helical interpolation, etc.

  • Compensation Functions:

    Whether pitch error compensation, backlash compensation, and tool radius/length compensation are effective and accurate.

  • Spindle Performance:

    The stepless speed regulation range of the spindle, oriented spindle stop (for tool changes), and rigid tapping function.

  • Auxiliary System Linkage:

    Automated testing of the cooling system, chip conveyor system, lubrication system, and pneumatic/hydraulic systems.

  • Communication and Networking:

    The stability of program transfer (DNC), network connection, and data acquisition functions.

4. Temperature Rise and Thermal Stability Testing
  • Idle Running Temperature Rise:

    Temperature changes in key components (spindle bearings, screw nuts, guideways) after the machine runs at high speed for several hours.

  • Thermal Deformation Testing:

    Monitoring changes in spindle elongation and geometric accuracy of each axis under cold and hot states.

  • Thermal Equilibrium Time:

    Determining the time required for the machine to reach thermal equilibrium, so as to establish a warm-up program in production.

  • Ambient Temperature Control:

    Testing the impact of workshop ambient temperature fluctuations on machine tool accuracy.

5. Cutting Performance Testing
  • Cutting Force Testing:

    The rigidity and anti-vibration capability of the machine under heavy cutting (whether there is chatter).

  • Surface Finish:

    Whether the surface finish of the machined workpiece meets the requirements.

  • Machining Accuracy (Dimensional and Geometrical):

    Checks whether the roundness, cylindricity, flatness, hole spacing, etc., of the test piece are within tolerance.

  • Tool Life Testing:

    Tool wear under specific cutting parameters.

  • Multi-Axis Linkage Cutting:

    Tests the machining capability of complex curved surfaces (such as impellers, molds) and checks for overcut or undercut.

6. Safety and Reliability Testing
  • Safety Guarding Devices:

    The sensitivity of protective door interlocks, emergency stop buttons, and light curtains/safety light barriers.

  • Electrical Safety:

    Grounding resistance, insulation resistance, and withstand voltage testing.

  • Overload Protection:

    Overload alarm and protection functions for servo motors and spindle motors.

  • Alarm and Diagnostics:

    Simulating various faults (such as insufficient air pressure, low oil level, overtravel) to check whether the system can correctly alarm and shut down.

  • Mean Time Between Failures (MTBF):

    Evaluating reliability by statistically analyzing the failure rate through long-term continuous operation (running-in testing).

  • Noise and Vibration:

    Measuring the noise decibel level and vibration amplitude during machine operation to ensure compliance with environmental and occupational health standards.

Final Inspection and Preparation for Shipment

  • Final Accuracy Verification:

    After completing all tests, the critical geometric and positional accuracies are re-verified to ensure all data are within the tolerance limits.

  • Cleaning and Corrosion Protection:

    The machine tool is thoroughly cleaned, and exposed metal surfaces are treated with rust preventative.

  • Documentation and Spare Parts Verification:

    The user manual, electrical diagrams, PLC program, accuracy inspection report, certificate of conformity, and other accompanying documents, as well as the standard tools and spare parts kit, are verified.

On-site Installation and Final Acceptance

  • Unpacking and Inspection:

    The customer inspects the appearance and accessories on-site to ensure they are in good condition.

  • Foundation and Installation:

    Installation and leveling are performed according to requirements.

  • Commissioning and Accuracy Restoration:

    The manufacturer's engineer restores the factory accuracy on-site.

  • Customer Final Acceptance:

    On-site at the customer's location, key accuracy and performance tests are repeated according to the acceptance criteria specified in the contract. The customer signs the acceptance report after confirming satisfactory results.

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